RMA Request Form

Please complete the RMA form below to request repair or calibration service for Greenlee Communications products such as:

To verify Greenlee can repair your product, please contact our repair department at CSCommunications@greenlee.textron.com or call 800-642-2155 and press 1 for Repairs/ Returns. Please complete the required fields below, the form will be forwarded to our Repair Customer Service Team. An RMA will be issues within 24 hours.

Repair/Calibration Authorization Request

First Name: *
Last Name: *
Job Title:
Company Name: *
Address 1: *
Address 2:
City: *
State/Province: *
Country: *
Postal Code: *
Email Address: *
Telephone: *
Greenlee Account#:
Shipping Details
Same as Above:
Address 1: *
Address 2:
City: *
State/Province: *
Country: *
Postal Code: *
Freight Account#:
Item Details
Returning Part Number: *
Serial Number**:
Quantity: *
Service Requested: *
Problem Description/Upgrade Details: Please include as much detail as possible: *
Warranty: *
Require Estimate: *
Payment Method: *
Purchase Order:


 

  • Serial Number: Serial Number is required for all units.
  • In-Warranty Units: You will receive an email response back with an RMA Number and the shipping address of our repair center. Do not ship your product back until you receive an authorization Number (RMA)
  • Out of Warranty Units: You will receive an email or phone call with the estimated repair cost, if estimate is required. Otherwise, repair charges will be based off the current flat rate repair price.